Naughty or Nice Customer Care? The Data Will Differentiate This Holiday Season

Dec 4, 2012 | No Comments

Corporate investment in big data solutions will show companies where their strengths and weaknesses lie in customer care across every customer touch-point. Berkeley Heights, NJ (PRWEB) December 04, 2012 Much has been written this past year about the next generation of customer care and service being driven by insights garnered through big data provided by